Wherever you are, you can always count on Mastercard Global Services for all your needs. Call us 24 hours a day, 365 days a year. Our multi lingual representatives are waiting to help you with just some of the following:

• Lost and stolen card reporting – we’ll notify your card issuer within 15 minutes of you reporting your card missing
• Emergency cash advance – we can arrange local currency in just two hours
• Locate an ATM that accepts Mastercard, Maestro and Cirrus brands
• Access to account information
• Access to applicable card benefits

In Hong Kong

For help within Hong Kong, call us on 800-966677.

Outside Hong Kong

When traveling overseas, please refer to the global toll-free numbers listed in the link under 'Global Emergency contacts' below to call for assistance. For locations not listed in our directory, you can call the following number 'Collect' to the United States by having an international Operator dial 1-636-722-7111.

Please note that calls made from a mobile phone may be charged.